Privacy Policy
Your privacy is important to CWS. This statement discloses the information practices for CWS Websites, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.
Personal information
In general, you can visit CWS on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you.
You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or e-mail id, to correspond with you, to process an order, or to provide you with a subscription. You may give us your credit card details to buy something from us or a description of your education and work experience in connection with a job opening at CWS that you wish to be considered for. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.
Using and Sharing Personal Information
The following paragraphs describe in more detail how CWS may use your personal information and with whom we may share it. Depending on the type of CWS Website you are visiting, one or more of the paragraphs may apply. For example, if you order a product from an CWS Website, your information will be handled as described in such paragraphs as Fulfilling Your Transaction Request and Marketing Use.
Fulfilling your transaction request
If you request something from a CWS Website, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, other parts of CWS, CWS's Business Partners, financial institutions, shipping companies, postal or government authorities involved in fulfillment. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.
Marketing Use
The information you provide to CWS on certain CWS Websites may also be used by CWS and selected third parties for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way.
Information for Resellers & Affiliates
If you represent a CWS Business Partner, you may visit a CWS Website intended specifically for CWS Business Partners. We may use information provided on that site to administer and develop our business relationship with you, the Business Partner you represent, and CWS Business Partners generally. For instance, this may involve using your information to send you details of CWS Business Partner programs. It may also include sharing certain information with other Business Partners (subject to any confidentiality obligations that may exist), or CWS customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.
INDIRECT OR ATTEMPTED VIOLATIONS OF THE POLICY, AND ACTUAL OR ATTEMPTED VIOLATIONS BY A THIRD PARTY ON BEHALF OF A CWS CUSTOMER OR A CUSTOMER'S END USER, SHALL BE CONSIDERED VIOLATIONS OF THE POLICY BY SUCH CUSTOMER OR END USER.
Complaints regarding abuse issues should be sent to abuse@cws.net.
For live incidents, please contact CWS Internet Abuse Investigations at 1-888-426-7793
